Compare Buds Gun Shop Reviews

I ordered a simple SKB rifle case to be shipped to a gunsmith who had previously provided me a replacement case. Shortly afterward I received a generic “thank you for your order” email and assumed everything was progressing normally.

By pure accident, while reviewing prior orders, I opened the order detail page and discovered a hidden note stating that I needed to call Buds to continue processing the order. Had I not randomly checked the order history myself, the order likely would have sat indefinitely with no notification whatsoever.

After a prolonged hold time, the representative required me to verbally verify:

* my full name,
* billing address,
* shipping address,
* recipient’s full information,
* item ordered,
* and the last 4 digits of my credit card.

Only AFTER all of that was I told they also required a copy of my driver’s license via email before they would process a $217 gun case order.

If enhanced fraud verification is required, fine — but proactively communicate that clearly and professionally upfront. Do not bury it inside an order-history page and force customers to discover it accidentally.

The entire process felt disorganized, inefficient, and unnecessarily intrusive for a non-firearm accessory purchase. This was a very poor customer experience and not one I intend to repeat.